SERVICE FLOW

About us

Service Flow

Service Flow

 Contact

Please feel free to contact us by phone, Fax or inquiry form (E-mail). Our staff will respond to your inquiry. About an urgent matter, please make a phone call to us as follow.

 

 

 

 

 

《Head Office》TEL: +81-75-417-0100   FAX: +81-75-417-0200

Business Day: Monday to Friday   Business Hour: Japan Time 9:00-18:00

 

Contact us by E-mail here

 Response / collecting Customer feedback.

We will respond to your inquiry as soon as possible. In order to meet certain requirement, we may contact you for further details.

 Propose a system and Quote (Free)

We will provide cost appropriate quotations after initial research (specification, delivery time, cost etc.) .

 Order

Once the proposal is agreed upon, the customer can make an official order and sign the terms of agreement.

 System development or customize

Our staff begins developing and customizing the systems per customer’s specification.

 

 

 

 

 

 

 Delivery

After intense scrutiny and testing, we deliver the system on a suitable date. Our service engineer will setup the system and explain operations at the site.

 

 

 

 Operation/Support/Maintenance

Customers are encouraged to contact us for operational support and maintenance. Our staff will provide support by phone or remote system access. Our staff can visit the operation site if required.

 

 

 

 

 

Please contact us about our products and service here. 【Business Hour】Japan Time9:00-18:00 (Monday-Friday)

 

 

ENZAN KOUBOU CO., LTD.
Head office: 237-3 Yamazato-cho,Kamigyo-ku,Kyoto 602-8268, Japan
TEL: +81-75-417-0100   FAX: +81-75-417-0200

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